Branch Manager ID: 60813

Deadline Date: 2019/10/28

Location: Sioux Lookout

Company: Alterna Savings Reporting to the Regional Leader, Northwest, the Branch Manager provides overall leadership in the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior member/client experiences and optimal sales performance (including new business acquisition and retention). This position is responsible for the achievement of high impact service delivery across all roles within the assigned branch, building effective relationships with sales and service partners to ensure that superior member/client care is delivered.

Posting Date:
City:
 Sioux Lookout
Province:
 Ontario
Address:
 42 King St., Sioux Lookout
Start Date:
 
Identifier:
 newJobs
Type:
 Full-Time
Hours:
 33.25
Wage:
 
Number of positions:
 1
Days of work:
 Monday, Tuesday, Wednesday, Thursday, Friday
Occupation:
 Management, Business, Finance and Administration, Sales and Service
Duties:
 Scope of Position Reporting to the Regional Leader, Northwest, the Branch Manager provides overall leadership in the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior member/client experiences and optimal sales performance (including new business acquisition and retention). This position is responsible for the achievement of high impact service delivery across all roles within the assigned branch, building effective relationships with sales and service partners to ensure that superior member/client care is delivered. Through ongoing coaching and development, the Branch Manager develops and implements strategies to maximize employee capability and engagement. This role also fosters a high performance sales culture, implementing strategies and change initiatives that contribute to the achievement of established branch targets and ultimately the organizations strategic goals.
Major Responsibilities
Develops, manages and fosters high-performance sales culture that maximizes growth and promotes credit and service quality.
Creates an engaging environment that aligns with Alternas values, while encouraging and guiding employees to realize their maximum potential. 
Coaches, mentors and develops staff through clearly defined and measurable goals, establishing expectations to ensure sales targets are met.
Evaluates the market for current industry trends, potential growth and uses this information to build tactical sales activities that will help achieve branch goals. 
Translates the organizations quarterly goals and objectives into effective strategies and performance targets for their assigned team.
Oversees the branch operations ensuring that goals are being met and reports regularly on progress toward sales and business development plans.
Accountable for resolving complex problems related to member satisfaction to ensure the needs of the member, staff and credit union are met.
Ensures the adherence of internal controls, timely reporting and accurate internal audit processes, while maintaining balance between effective risk management and efficient, effective member/client service.
Promotes and communicates Alternas vision, values and strategic objectives to employees in a way that builds understanding and commitment.
Establishes performance standards and evaluates employee performance to identify gaps in development or capability and implements strategies to address the gaps. 
Through workforce alignment strategies, recruits, assesses and selects employees that meet the highest standards of competency. 
Leads coordination of Branch SWOT analysis. 
Interviews and selects candidates for available positions with the branch. 
Understands and demonstrates support for Alternas commitment to corporate social responsibility while establishing networks within the community to develop recognition of the Alterna brand.
Qualifications:
 Expectations / Outcomes
Achieve quarterly and annual sales goals within budget using key measurements of FUM, net income contribution and efficiency ratios 
Implements business plans that result in portfolio growth and profitability for the branch.
Alternas members will view the organization as exceeding their expectations in terms of service quality.
Satisfactory internal and external audits
Build strategic business relationships
Alternas member will have the appropriate products that suit their needs.
Ensures branch employees are knowledgeable about Alternas products and services. 
Branch employees understand the standards by which they are being measured, are engaged and motivated to achieve results.
Professional and safe work environment is maintained.
All policies and procedures are adhered to.
Identify and duly note any exceptions to policy and procedures when recommending approval for credit Qualifications
Post-secondary degree or diploma and minimum 5-7 years of relevant experience or an equivalent combination of education and experience.
Completion or enrolled in CSC of IFIC
Completion or enrolled in PFP or CFP 
Branch compliance course recommended but nor required
Minimum of 3+ years credit granting experience 
Experience conducting SWOT analysis and using data to direct branch resources in the most efficient and effective manner Key Skills and Competencies 
Achievement orientation with a proven ability to sustain results.
Thorough knowledge and understanding of sales disciplines and a demonstrated ability to motivate and coach a diverse team to achieve sales results.
Solid knowledge of credit union products, services, philosophies and principles.
Advanced knowledge of credit and investment products, legislation, regulations and policies. 
Ability to exercise sound judgment and make decisions. 
Excellent verbal and written communication skills that enable effective interaction with teams, colleagues and members. 
Ability to lead, implement and promote change initiatives.
Demonstrates leadership that creates a positive team atmosphere and productive work environment. 
Superior organization and planning skills. 
Advanced problem-solving skills.
Comfortable using various computer applications.
Misc.:
 About the Alterna Financial Group Alterna Savings and Credit Union Limited (Alterna) has been the good in banking for over 110 years! Alterna is made up of Alterna Savings and Credit Union Limited and its wholly-owned subsidiary, Alterna Bank. Together, we have $7.9 billion in assets under administration. Our members and customers benefit from industry leading online brokerage and investment management services and have access to the largest surcharge-free ATM network in Canada with THE EXCHANGE Network, providing access to over 3,700 ATMs. Alterna Savings has been charting new directions to help Ontarians and achieve their financial dreams and build strong, vibrant communities for more than a century. As the first full-service, member-owned co-operative financial institution outside Quebec, Alterna Savings shares our expertise with more than 164,000 members through a network of 32 credit union branches across Ontario, including our federated partner Peterborough Community Savings, a division of Alterna Savings and Credit Union Ltd. Alterna Bank is one of the most innovative banks in Canada and the first to offer all Canadians an end-to-end digital mortgage experience. Customers also get fully-digital financial services that include our highly competitive high-interest eChequing, eSavings, RRSP and TFSA products available online and through mobile banking. For more information please visit www.alterna.ca and www.alternabank.ca and connect with us on https://twitter.com/alternasavings. Compensation *At Alterna, we offer a competitive total rewards program and an opportunity to truly make a difference. If you put people first and value excellence and integrity, we hope you'll apply! * Although we appreciate all applicants, preference will be given to candidates who most closely meet the qualifications, key skills and competencies outlined above. * Alterna is compliant with the Ontarians with Disabilities Act. If you have a disability, please contact the recruiter to let us know how we can accommodate you.
Closing Date/Apply by:
 2019/10/28
How To Apply:
  Please submit your resume to emily.jacobs@alterna.ca Or submit through our online application portal: https://recruiting.ultipro.ca/ALT5000ASCUL/JobBoard/5cf23382-2cd5-42f4-8a95-48fc4c5822db/OpportunityDetail?opportunityId=e90d5907-e873-4abf-9be6-f03ac75c1224

Employer Contact Information

Contact Name:
 Emily Jacobs
Position Title:
 Human Resources Coordinator
Company Name:
 Alterna Savings
Address:
 
City:
 
Province:
 
Postal Code:
 
Phone:
 
E-mail:
 emily.jacobs@alterna.ca
Web Address:
 https://www.alterna.ca/AboutUs/Careers/
 

Apply Today!



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