COURT AND CLIENT REPRESENTATIVE (IRREGULAR/ON-CALL ID: 60663

Deadline Date:

Location: Dryden

Organization: Ministry of the Attorney General Division: Court Services Division City: Dryden, Sioux Lookout Job Term: 1 Temporary - 12 months (with the possibility of extension) Job Code: 09OAD - Office Administration 09 Salary: $24.63 - $28.71 Per Hour* Posting Status: Open Job ID: 137625 Consider this challenging opportunity working for the Ministry of the Attorney General in the Superior and Ontario Court of Justice as a Court and Client Representative in where you will provide technical guidance, information and support for the provision of an accessible, fair, timely and effective justice service to the public and justice participants. In this irregular, on-call position you will work 0 to 36.25 hours per week, with no guaranteed hours. The hours you work will be determined by operational requirements of the courthouse and may be scheduled to work with late notice. The successful candidate will be provided on-the-job training by an experienced co-worker. The successful candidate can work at either location: - 479 Government Street, Dryden OR - 18 4th Avenue South Sioux Lookout

Posting Date:
City:
 Dryden
Province:
 Ontario
Address:
 
Start Date:
 
Identifier:
 newJobs
Type:
 
Hours:
 
Wage:
 
Number of positions:
 1
Days of work:
 
Occupation:
 
Duties:
 What can I expect to do in this role? You will provide court support functions (pre-court, in-session and post-court) by:
ensuring all pre-court work is conducted prior to each day's proceedings (example: preparation and presentation of exhibits, distributing court dockets) 
preparing and presenting all court documents and ensuring accuracy and completion of same 
testing court audio and recording equipment prior, during court and after each recess
setting up, troubleshooting and monitoring court video technology for appearances that requires video
maintaining order and decorum in the courtroom (example: administering oaths and cautions, relaying orders of the court arranging adjournment dates) 
liaising with various court staff, stakeholders and judiciary to ensure proper case-flow 
ensuring all proceedings are recorded and annotated in accordance to legislative requirements, ministry guidelines and standards 
ensuring courtroom and court recordings are secure and safeguarded
preparing and checking court documents for accuracy and completion as per legislated requirements and Rules of Procedure
coordinating and managing the jury panel and all jury related duties You will provide client support at the public counter and in the court office by: 
providing professional and respectful services to clients at all times 
determining nature and scope of client needs in relation to requirements of the court 
providing advice and guidance to clients in alliance with legislation, rules, procedures and policy 
ensuring accuracy and completion of all filings and that timelines are adhered to 
preparing and signing court documents under statutory authority of clerk of the court (example: warrants of committal, restraining orders, affidavits) 
accurately inputting, updating and listing court information and filings into manual or computerized systems to ensure most up-to-date information is available 
recording statistics and preparing system generated reports
process filings, fees, restitution, fines and payments 
issuing invoices and writing correspondence 
assisting with exhibit management and managing current and archival files
Qualifications:
 How do I qualify? Mandatory 
You have a valid Driver's Licence 
You have availability to work on weekends and statutory holidays
You are able to travel to other court locations and in small aircraft
Security clearance required: Criminal Records and Judicial Matters Check (CRJMC) Communication and Client Service Skills You have demonstrated: 
knowledge of customer service principles and standards to consistently provide professional, responsive and accessible client service 
collaboration, team building and mentoring skills to provide leadership and guidance to peers and other staff 
professional and respectful behaviour (example: through verbal and written skills) to ensure a workplace free from bias, harassment and discrimination 
oral and written communication skills to write routine correspondence, liaise with internal and external stakeholders and clients to explain and clarify complex information (example: the Rules of Civil Procedure, guidelines, procedures, legislation)
public speaking skills to address small to large groups of individuals during courtroom proceedings 
a high degree of accuracy and attention to detail to prepare and review a variety of forms and legal documents Technical Proficiency 
You have the ability to operate and troubleshoot digital devices (example: checking microphones for recording levels, audio problems related to in-court audio and recording equipment) and multi-functional devices (example: remote video technology, electronic evidence display equipment, assistive listening devices) 
You are proficient with computer software (example: Microsoft Office), operational and case management systems (example: ICON and FRANK), and the Internet to access and retrieve information
You have keyboarding skills to accurately prepare and complete documentation and to annotate court proceedings within tight deadlines Planning and Organizational Skills 
You have flexibility and adaptability to accommodate constant shifts in focus and changing priorities 
You have demonstrated organizational and prioritization skills using various methods (example: calendar, notes, bring forward files) to manage workload and respond to unforeseen demands
You can work independently and in a team environment Problem Solving and Judgement Skills 
You have demonstrated problem solving skills to identify, address and resolve clients' problems and concerns 
You have demonstrated ability to interpret and assess situations or circumstances and make sound judgements to diffuse and de-escalate situations (example: angry clients at the counter or in the courtroom) Specialized Knowledge You have demonstrated:
the ability to acquire and apply knowledge of courtroom procedures, practices and protocols 
the ability to interpret and apply relevant legislative requirements, guidelines and directives (example: Criminal Code, Child and Family Services Act, Rules of Civil Procedure, lawyer's referral service) Administrative and Mathematical Skills You have demonstrated: • arithmetic skills to receive payments, calculate fees, collect and balance monies
the ability to operate a cash register and point of sale machine to handle cash and credit/debit card transactions 
experience performing administrative and clerical functions in order to manage active and archived files
Misc.:
 Additional Information: Address: 479 Government St, Dryden, North Region or 18 4th Ave, Sioux Lookout, North Region, Criminal Record and Judicial Matters Check Compensation Group: Ontario Public Service Employees Union Schedule: 3.7 Category: Administrative and Support Services Posted on: Thursday, August 8, 2019 Note:  In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position. You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you. (Note: If a Vulnerable Sector Screening Check is required, it must also be obtained in person at your local police service). A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
Closing Date/Apply by:
 
How To Apply:
  1. You must apply online. 2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources. 3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us. 4. Read the job description to make sure you understand this job. 5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying. 6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment Services staff will contact you within 48 hours. Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives. All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
gojobs.gov.on.ca/Apply.aspx?Language=English&JobID+137625 

 

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