Customer Assistance Representative ID: 57731

Deadline Date: 2019/01/31

Location: Sioux Lookout

The Part-time Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. This position is based out of our Sioux Lookout, Ontario location. Hours of operation are Monday to Friday from 11:00am to 6:00pm. This role is available as regular part time (up to 24 hours per week). This position offers an hourly rate of pay of $20.00/hour in Sioux Lookout, Ontario.

Posting Date:
2018/12/04
City:
 Sioux Lookout
Province:
 Ontario
Address:
 21 Airport Rd
Start Date:
 2018/12/14
Identifier:
 newJobs
Type:
 Part-Time
Hours:
 11:00am- 6:00pm
Wage:
 $20.00
Number of positions:
 1
Days of work:
 Monday, Tuesday, Wednesday, Thursday, Friday
Occupation:
 Sales and Service
Duties:
 Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone Meet and greet customers in a friendly and timely manner Provide directions and general assistance Assist to assess condition of rental upon return Process returns Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed Understand and communicate rental terms and conditions, vehicle features and other services  Sell optional protection products, upgrades, fuel options and other additional equipment Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance  Clean vehicle interior and exterior by hand or by operating washing equipment when needed Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing Perform miscellaneous and backup duties job-related duties as assigned
Qualifications:
 Must be at least 18 years old High school diploma or GED equivalent required Must have at least 1 year prior customer service, retail, or sales experience Must be authorized to work in Canada and not require sponsorship for this position now or in the future No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years.
Misc.:
 
Closing Date/Apply by:
 2019/01/31
How To Apply:
  Submit resume and cover letter to franco.capolongo@ehi.com


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