Customer Service & Production Manager

Deadline Date: 2017/09/29

Location: Thunder Bay

We are seeking someone to ensure our business is delivering a very desirable customer shopping experience. Ideal candidate must be career focused. We are looking to have someone join our team that has a clear vision of their short and long term goals, with a passion for growing our business. Customer service management experience & knowledge of Windows Operating Systems and related software is required. Excellent time management and communication skills are also essential. Flexibility with availability is a must. Scheduled hours may vary and be between 8 am - 6:30 pm Monday through Thursday, 9 am - 5:30 pm on Fridays, 10am - 4:30 on Saturdays.

Posting Date:
2017/09/06
City:
Thunder Bay
Province:
Ontario
Address:
720 N. May Street
Start Date:
Identifier:
newJobs
Type:
Full-Time
Hours:
Wage:
DOE
Number of positions:
1
Days of work:
Varied
Occupation:
Business, Finance and Administration
Duties:
Overview of Duties: Ensure a high level of Customer Service and Product Knowledge is provided, Scheduling of staff and production for the profitability of organizations, Monitors production to ensure deadlines, Identifies priority jobs and expedites work as required to meet all deadlines.  Performs housekeeping and maintain company health and safety policy. Works to meet deadlines for timely shipping and receiving, Oversees and directs employees, Train and develop staff, Ensure quotes and work orders are completed to company standards, Help monitor, maintain, and develop policies and procedures
Qualifications:
Overview of Requirements: Knowledge / Skills / Abilities: - Leadership. Ability to perform basic mathematical calculations.  Ability to lift up to 30lbs from the floor to the overhead position  Must be able to communicate effectively.  Must be quality and detail oriented.  Ability to prioritize workflow and adapt to ever-changing deadlines, providing the best customer experience possible,  Ability to follow all company practices and procedures.  Ability to understand and perform basic tasks in graphics/layout software to complete general printing jobs Oversee day to day job scheduling and ensure quality standards are being met and jobs are completed on time, Availability to cover shifts/weekends as required. Software Skill Requirements: Must be able to utilize general office software (Word, Excel, etc.) for memos, reports and inventory data)
Misc.:
Personality Characteristics Required: Positive, professional, welcoming and can do! attitude all of the time, Customer Service oriented,  we provide solutions for our customers,  Ability to take and give directions (delegate) to team,  Works well with others, team driven, Goal oriented (both long and short term), Able to work and train to create an interdependent work environment
Closing Date/Apply by:
2017/09/29
How To Apply:
All interested applicants must submit a resume in person Monday - Friday 10:00 a.m. - 4:00 p.m. Please include cover letter with resume letting us know why you think you're our choice for our team.

Employer Contact Information

Contact Name:
Steve Hoier
Position Title:
Production Manager
Company Name:
Print Pros Plus
Address:
720 N. May Street
City:
Thunder Bay
Province:
Ontario
Postal Code:
P7C 3R9
Phone:
807-622-4007
E-mail:
printprosplus%23com|info
Web Address:
//www.printprosplus.com