Guest Service Agent ID: 62718

Deadline Date: 2020/02/28

Location:  Canmore

Greet customers, listens to understand requests, responds with appropriate action and provides accurate information such as outlet hours and local attractions.

Posting Date:
2020/01/27
City:
 Canmore
Province:
 Alberta
Address:
 
Start Date:
 2020/05/01
Type:
 Full-Time
Hours:
 35-40
Wage:
 17
Number of positions:
 5
Days of work:
 Varied
Occupation:
 
Duties:
Completes the registration, check-in, and check-out procedures.
Assists guests in making payments by accepting multiple forms of payment and ensures accurate completion of the task.
Promptly answers the telephone-using positive and clear English communication.
Uses the company computers to input and receive information.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Fields guest complaints and inquiries; conducting through research to develop the most effective solutions and negotiate results.
Qualifications:
Ability to effectively deal with internal and external customers.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using Property Management System.
Must be available to work any time on any day.
Must have minimum high school diploma or equivalent.
Must have 1-2 years of previous Front Desk experience.
Misc.:
There are many reasons to work for Clique Hotels & Resorts, such as:
We believe in working hard and having fun.
There is room for advancement in our company.
Position are full time with 35-40 hours per week.
Part time positions are available.
We offer a competitive starting wage at $17.00/hour with a bonus program. All wages are subject to an increase annually based on the results of a performance review.
Full Medical, Dental, and Vision Benefits after 6 months for full time employees.
Discounts at all of our sister properties, referral bonus of up to $500, discounts in the outlets, ski hill, and enterprise car rental.
We provide fully furnished subsidized shared accommodation with free internet and cable at only $15 per day, all within walking distance to work. (Pending Availability) Unfortunately we cannot provide couples, family, or pet friendly housing.
Closing Date/Apply by:
2020/02/28
How To Apply:
 Use the Web Form below

Employer Contact Information

Contact Name:
 Jenn Cavanagh
Position Title:
 HR Manager
Company Name:
 Clique Hotels & Resorts
Address:
 206-1001-6th Ave
City:
 Canmore
Province:
 Alberta
Postal Code:
 T1W3L8
Phone:
 587-361-1401
E-mail:
 hr@clique.ca
Web Address:
 https://www.clique.ca/careers.html
 

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