Guest Services Representative

Deadline Date: 2017/09/30

Location: Thunder Bay

We are looking for an outgoing personality who enjoys working in a faced paced environment, who can work well with others but also independently.

Posting Date:
2018/03/02
City:
Thunder Bay
Province:
Ontario
Address:
1041 Carrick Street
Start Date:
2017/08/06
Identifier:
newJobs
Type:
Part-Time
Hours:
16-32
Wage:
11.55
Number of positions:
2
Days of work:
Varied
Occupation:
Sales and Service
Duties:
Duties include but are not limited to representing the hotel in a friendly and professional manner and assisting guests as needs arise, taking reservations, checking and out guests, light cleaning duties, using problem resolution tactics and quick thinking skills, providing stellar customer service to uphold our high guest love ranking!
Qualifications:
Must have excellent customer service skills as well as a good work ethic and great attitude. Looking for a team player! Experience is an asset but not required. Being able to problem solve and provide excellent customer service is a must. Some of the specific job tasks include registering guests and assigning rooms, taking, cancelling and changing room reservations, providing information on hotel and facilities and services, provide general information on points of interest in area, process guest departures, calculate charges and receive payments, maintain inventory of vacancies, reservations and room assignments, follow safety procedures, clerical duties, light cleaning duties, assist guests, answer telephone and most importantly, provide excellent customer service! We are also looking for someone to cross train as a breakfast host which would involve warming food, cleaning, restocking food items, greeting guests and being a cheery personality for our guests in the morning. Candidates must be passionate about guest service and must be dependable. If this job sounds like a good fit for you, please apply.
Misc.:
Closing Date/Apply by:
2017/09/30
How To Apply:
Please submit resume to Rachelle at agm@hiexpresstbay.com

Employer Contact Information

Contact Name:
Rachelle Murphy
Position Title:
AGM
Company Name:
Holiday Inn Express
Address:
1041 Carrick st
City:
Thunder Bay
Province:
Ontario
Postal Code:
P7B 6L9
Phone:
8073460220
E-mail:
hiexpresstbay%23com|agm
Web Address:
https://www.hiexpress.com/hotels/us/en/thunder-bay