Guest Services Supervisor ID: 57606

Deadline Date: 2019/03/15

Location: THUNDER BAY

Loch Lomond Ski Area is looking for 3 Guest Services Supervisors

Posting Date:
2018/11/06
City:
 THUNDER BAY
Province:
 Ontario
Address:
 1800 Loch Lomond Road
Start Date:
 2019/02/06
Identifier:
 newJobs
Type:
 Full-Time
Hours:
 TBD
Wage:
 TBD
Number of positions:
 3
Days of work:
 Varied
Occupation:
 Sales and Service
Duties:
- To assist other managers/ supervisors on an ongoing basis, ensuring the efficient operation of Loch Lomond Ski Area
- Process incoming and outgoing correspondence via mail, email, fax, etc. for all departments at Loch Lomond reaching out to past & future clientele in coordinating events for birthday parties, hill rentals, special events, races, competitions, etc. .
- Provide high quality professional service to all patrons & employees of Loch Lomond.
- Able to supervise and delegate guest service staff appropriately
- Communicate with sales persons, vendors, suppliers, delivery agents, etc. in a positive professional manner.
- Knowledgeable in email, excel, Microsoft word etc.
- Assist other manager & supervisors with setting appointments, arranging meetings, scheduling job interviews, & assisting in the interview process as requested.
- Assist in the preparation of new employee files, & the completion to employment forms & tax information.
- Assist in the orientation & training of staff & scheduling of same.
- Maintaining computer system by updating and entering data for employees, vendors, products, customer base, etc.
- Ability to assist in the daily balancing of all revenue processed via the 8 registers & point of sale terminals.
- The ability to read, process, and interpret revenue reports, and identify any errors and/or overages/shortages.
- Ability to compile & prepare correspondence, reports, spreadsheets, etc.
- Ability to address complaints & go the extra mile to ensure our guests are satisfied.
- Ability to supervise the guest services employees, leading by example, maintaining a positive attitude, & being a team player to ensure the efficient operation of same.
- Ability to maintain & balance an individual cash drawer and to assist all guest services employees with same.
- Available for evenings and weekends
- Comfortable with initiating contact with all patrons ensuring they have a positive experience at 
Qualifications:
- High School Education
- Min. 1 Year supervisory experience
- Computer competency
Misc.:
 
Closing Date/Apply by:
 2019/03/15
How To Apply:
 Use the Web Form below

Employer Contact Information

Contact Name:
 Hiring Manager
Position Title:
 
Company Name:
 Loch Lomond Ski Area
Address:
 1800 Loch Lomond Road
City:
 THUNDER BAY
Province:
 Ontario
Postal Code:
 P7E 1J9
Phone:
 8074757787
E-mail:
 officeadmin@lochlomond.ca
Web Address:
 None
 

Apply Today!



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