Lending Specialist ID: 60652

Deadline Date: 2019/09/02

Location: Thunder Bay

Fairstone is Canadas leading non-bank provider of responsible lending solutions for near-prime and non-prime borrowers. With 235 branches coast to coast, Fairstone provides personal loans and home equity loans designed to suit todays borrowing needs. Fairstone also partners with a wide network of businesses to deliver flexible retail purchase and automotive financing programs. With roots in Canada for over 95 years, Fairstone is committed to making a difference in local communities through support for initiatives focusing on financial literacy and health and wellness, among others. More at Fairstone.ca

Posting Date:
 Fort Frances
 288B Scott Street, Fort Frances ON P9A 1G1
Start Date:
Number of positions:
Days of work:
 Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
 Sales and Service
 Are you looking to help people find solutions to their financial needs? Fairstone is hiring a Lending Specialist in our Fort Frances, ON branch. Whether you are looking to start a new career in lending, or you are an experienced specialist looking for growth opportunities, we would like to meet with you! Job Duties and Responsibilities Reporting to the Branch Manager, your main responsibilities will be: 
Providing a best-in-class customer service to current and prospective customers, on the phone or in person, by: Creating a welcoming environment, helping customers feel understood and relieved to have found a financial solution
Responding promptly to all customer applications/inquiries
Building trust and maintaining ongoing relationships 
Meeting and exceeding individual and team targets by:
Handling all incoming customer inquiries and applications coming through our different marketing channels 
Soliciting for new and renewal business through customer contact to generate sales leads, in-person and over the phone 
Effectively gathering information during the loan application process to offer a personalized lending solution to each customer
Managing overdue accounts by understanding the customers situation, being solution-driven and treating each customer with respect and empathy
Acting with integrity and holding yourself to the highest ethical standards by:
adhering to all policies and procedures related to handling confidential information 
ensuring accuracy in any customer documentation and 
handling accurate payment processing 
And any administrative tasks related to the above including taking payments, setting up new customer accounts and completing loan closing paperwork.
 Post-Secondary or High-school diploma 
1-2 years of sales and/or customer service experience preferred 
Strong interpersonal skills that demonstrate the ability to work effectively with people 
Must be able to work flexible hours 
Authorized to work in Canada
Closing Date/Apply by:
How To Apply:
  Please apply via our career site: https://www.fairstone.ca/fairstone-careers and searching for job number: R13378.

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