TALENT POOL - ASSISTANT TRAVEL COUNSELLOR (ON-CALL ID: 59351

Deadline Date: 2019/07/22

Location: Various Locations

Are you interested in joining a team of enthusiastic individuals, where you will promote and market Ontario as a tourism destination to travellers visiting the province? Destination Ontario is developing a roster of qualified individuals who will be considered for contract employment as Assistant Travel Counsellors in the Ontario Travel Information Centres across Ontario.

Posting Date:
2019/06/24
City:
 Various
Province:
 Ontario
Address:
 Various
Start Date:
 
Identifier:
 newJobs
Type:
  Irregular on-call (0 to 36.25 hours per week)
Hours:
 
Wage:
 $21.00 - $24.28 Per Hour*
Number of positions:
 1
Days of work:
 Varied
Occupation:
 Other
Duties:
 In this position you will:
- respond to customer and client inquiries in person, by telephone and in writing
- research information from a variety of sources
- assist in planning and developing travel itineraries
- assist with the maintenance of reference files, inventory stocking and monitoring
- assist with the sale of attraction passes, tickets, accommodation and merchandise
Qualifications:
 Mandatory
- You must be available to work on-call irregular hours (from 0 to 36.25 hours per week with no guarantee of hours).
- You must be available for shift work, including evenings, weekends and holidays.
Misc.:
 How do I qualify?
Tourism Knowledge and Computer Skills
- You have knowledge of the provincial tourism industry, including experience in the promotion of Ontario's tourism industry products, agencies, attractions and destinations.
- You have demonstrated knowledge of computer software applications and internet resources to research travel information. Communication and Interpersonal Skills
- You possess excellent communication and interpersonal skills to provide information to clients and customers, both verbally and in writing.
- You have proven written communication skills to respond to inquiries and assist with promoting Ontario as an attractive travel destination.
Travel Counselling and Customer Service Skills
- You have travel counselling skills to identify options and advise on travel planning.
- You have customer service skills to greet and assist clients.
- You demonstrate sound judgment and analytical skills to identify the nature of the client inquiry and provide appropriate responses. Organizational and Planning Skills
- You have organizational skills to manage competing work demands and timelines.
- You have demonstrated ability to work as a team member in a high pressure environment.
- You have the ability to create travel plans/itineraries.
Retail Sales Skills
- You have experience in a retail environment.
- You have cash handling skills to process payments.
Closing Date/Apply by:
 2019/07/22
How To Apply:
 Please apply online by visiting https://www.gojobs.gov.on.ca/Preview.aspx?Language=English&JobID=136443

Employer Contact Information

Contact Name:
 Careers team 2
Position Title:
 
Company Name:
 
Address:
 
City:
 
Province:
 
Postal Code:
 
Phone:
 
E-mail:
 careers.team2@ontario.ca
Web Address:
 None
 

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