Customer Service Representative ID: 54703
Deadline Date: 2017/09/22
Location: Thunder Bay
Customer Service Representative Career Opportunity! Dufresne Furniture and Appliances is currently looking for a Customer Service Representative who will assist in the administrative component of our guests in store and after sales experience for our store in Thunder Bay located at 1156 Alloy Dr. Dufresne Furniture and Appliances is committed to investing in our team members; we offer: - Market competitive wages; - Excellent employee discounts; - Respectful and family-oriented working environment with strong company values. As a Customer Service Representative you will: - Ensure excellent customer service by responding to customer needs consistent with company standards, culture and business practices. - Ensures efficiency and accuracy in relation to: guest orders; guest inquiries ( in person/on phone); cash and financial management - Always keeps the customers' best interest in mind. As a successful candidate you will have the following: - High school diploma - 1 year of experience in a customer service or hospitality environment - Demonstrated working knowledge of MS Office products. - Able to work retail hours (days/evenings and weekends is required) - Excellent communication and interpersonal skills - Able to handle difficult situations diplomatically and professionally We are one of Canada's 50 Best Managed Companies! The Dufresne Better Experience is for everyone. Our guests, our team members - what about you?