Staff Development

In a constantly changing labour market we know how important it is for employers to have training options available to provide relevant skills training to remain competitive and ensure you are providing the best experience for your customers.

chalkboard that reads Staff Development



The staff at NEW are committed to helping employers by saving time by offering the following fee for service training opportunities  by our trained facilitators;


Service Excellence Logo for Otec

Designed and developed by OTEC focuses on service theories, best practices, tools and is a must attend program for those wishing to achieve excellence in the delivery of customer service. For more information about the workshop itself and about OTEC please view this page.

This is a one day workshop that requires 6-7 hours for completion, max number of participants per session is 15 people.

Personality Dimensions Logo for Personality Dimensions

This dynamic tool was developed to support temperament theory and to provide an easily understood methodology for building     self -awareness, self-esteem and effective communication strategies.

This fun and engaging one day workshop (6-7 hours) is a must for team-building as it provides the tools and resources to more clearly understand the different personality types in any team - work or at home. Understanding the different temperament types helps us better understand how to more efficiently collaborate with our co-workers and helps build stronger teams.

Maximum amount of participants per session is 15.





If you are interested in learning more about any of these workshops and/or setting up a workshop for your team you can contact us at (807)624.3360 or