Crisis Worker ID: 65485

Deadline Date: 2021/01/18

Location:  Red Lake

Reporting to the Director of CCAS, and based out of the Red Lake OPP Detachment, the Crisis Worker provides assessment, crisis intervention, and referral services to individuals, across the lifespan.  The Crisis Worker is prepared to meet with individuals in crisis at a place that is safe and conducive to a mental health intervention.  Referrals may come directly from the Regional Crisis Line, the police, or the Hospital.  

Posting Date:
 Red Lake
 51 Hwy 105
Start Date:
 $34.42 - $36.05
Number of positions:
Days of work:
 Monday, Tuesday, Wednesday, Thursday, Friday
 Health, Social Science, Education, Government Service and Religion

Working Monday through Friday from 10am-6pm, the Crisis Worker is prepared to meet with
individuals in crisis at a place that is safe and conducive to a mental health intervention. Referrals
may come directly from the Regional Crisis Line, the police, or the Hospital. Police “ride-alongs” are
a part of the position, and joint intervention with police is required for calls outside of a partner

Crisis is self-defined, and may be triggered by something within a person (e.g. an existing mental
health or addictions issue), a situational breakdown in coping, and/or a specific and distressing event.
The Mobile Crisis Worker uses effective assessment, problem solving, crisis management, and
referral strategies to assist individuals in crisis to return to pre-crisis state.
Key deliverables of this position include timely response, crisis mitigation, collaborative care planning,
the facilitation of referrals, and follow-up.

Client-Focused Responsibilities: 
ï‚· Promptly respond to requests for service (within 30 minutes);
ï‚· Partner with Police in responding to 911 calls involving a mental health / addictions aspect;
ï‚· Coordinate collaborative police response to calls originating through the Crisis Line for
interventions occurring outside of a partner organization;
ï‚· Co-intervene with partner organizations when providing crisis intervention so as to build
ï‚· Complete mental health, addictions, and risk assessments with individuals in crisis;
ï‚· Conduct wellness checks;
ï‚· Develop safety plans, as indicated;
ï‚· Provide clinical intervention with a sound knowledge of crisis intervention, recovery based
practiced, severe and persistent mental health and substance use issues, developmental
stages, the impact of culture, and an awareness of community resources;
ï‚· Communicate the post-intervention plan to relevant supports in the client’s network;
ï‚· Provide follow-up support to individuals seen by the After-Hours Mobile Crisis Workers;
ï‚· Maintain involvement with individuals until connected with other services;
ï‚· Participate in Situation Table interventions;
ï‚· Complete patient documentation, workload measurements and data requirements in
accordance with Hospital, Ministry of Health, Ontario Health North, and Community
Counselling & Addiction Services expectations;
ï‚· Maintain confidentiality of all information as required by relevant legal statutes and policy.

Program Development Responsibilities: 
ï‚· Promote awareness of the Crisis Program;
ï‚· Upon request, represent the agency and it’s programs at community events;
ï‚· Participate in initial and on-going training;
ï‚· Promote good public relations and healthy community partnerships and alliances;
ï‚· Other duties as required.


Post-Secondary Degree or Diploma in the Health or Human Services field;
ï‚· Registered as a Social Service Worker, Social Worker, Nurse, Nurse Practitioner,
Occupational Therapist, or Psychotherapist in the province of Ontario, in good standing;
ï‚· Clinical knowledge and experience in the application of crisis intervention techniques (e.g.
assessment, de-escalation, safety planning, resource building, etc.);
ï‚· Demonstrated understanding of factors impacting culturally safe care;
ï‚· Experience with Indigenous peoples;
ï‚· Demonstrated knowledge and understanding of how different developmental stages affect
ï‚· Awareness of specific local resources;
ï‚· Certification in the following courses is preferred: First Aid and CPR, ASIST, CPI;
ï‚· Demonstrated knowledge of relevant legislation (e.g. the Mental Health Act; Child and Family
Services Act);
ï‚· Strong interpersonal and oral/written communication skills;
ï‚· Sound judgment, good observation, and client assessment skills;
ï‚· Must possess the ability to work collaboratively and in partnership with other community
organizations (e.g. police, hospital, other organizations);
ï‚· Must have access to a reliable personal vehicle and a current valid class ‘G’ driver’s license,
and insurance to cover transportation of clients;
ï‚· The ability to communicate in local Indigenous languages is a preference.
ï‚· Proficient computer skills including MS word, Internet and e-mail;
ï‚· A satisfactory Vulnerable Sector Screening (Police Check) report, completed within the
previous six months


Community Counselling & Addiction Services is a Hospital sponsored program.  In addition to the salary, compensation includes annual paid vacation, personal days, comprehensive health & dental package, and pension. 

Closing Date/Apply by:
How To Apply:

Please email resume and cover letter to

Employer Contact Information

Contact Name:
 Pearl Fleming
Position Title:
Company Name:
 Red Lake Margaret Cochenour Memorial Hospital
 51 Hwy 105
 Red Lake
Postal Code:
 P0V 2M0
Web Address:

Apply Today!