Helpdesk Technician (1.0 FTE Contract - 8 Months) ID: 67832

Deadline Date: 2021/12/10

Location:  Thunder Bay

Under the direction of the Manager of Information Technology, the Helpdesk Technician is responsible for maintaining the Information Technology Department’s ticketing system and providing technical support to Board staff and students. The technician will participate in, maintain and support specific technologies and/or projects as assigned by the Supervisor. Other tasks include the provisioning of devices, as well as inventory management functions during the contract period.

Posting Date:
2021/11/18
City:
 Thunder Bay
Province:
 Ontario
Address:
 
Start Date:
 2022/06/18
Type:
 Contract
Hours:
 
Wage:
 
Number of positions:
 1
Days of work:
 
Occupation:
  Information Technology
Duties:
 

Under the direction of the Manager of Information Technology, the Helpdesk Technician is responsible for maintaining the Information Technology Department’s ticketing system and providing technical support to Board staff and students. The technician will participate in, maintain and support specific technologies and/or projects as assigned by the Supervisor. Other tasks include the provisioning of devices, as well as inventory management functions during the contract period.

Qualifications:
 

The preferred candidate will possess a Certificate or College Diploma in the field of IT/IM and/or two years equivalent work experience in the field of Information Technology. The preferred candidate must also have proven working experience in technical support, the ability to work as a team within a centralized service environment, excellent verbal communication, problem solving and analytical skills. Experience configuring and supporting devices using an MDM is considered a strong asset.

The successful applicant will be required to provide a Vulnerable Sector Screening document satisfactory to the Board.

Misc.:
 
Closing Date/Apply by:
 2021/12/10
How To Apply:
 

Applicants are required to submit a completed Application for Non-Educational Positions, Cover Letter, Resume and copies of Diplomas/Certifications held no later than 4:00pm, Friday, December 10 via Apply to Education.

If you require accommodations at any time throughout the application process, please contact Employee Services prior to the posting closing date so that appropriate arrangements can be made.

Employer Contact Information

Contact Name:
 Becca Stephenson
Position Title:
 Human Resources Officer
Company Name:
 Thunder Bay Catholic District School Board
Address:
 
City:
 Thunder Bay
Province:
 Ontario
Postal Code:
 
Phone:
 
E-mail:
 
Web Address:
 //www.tbcschools.ca