ODSP ADMINISTRATIVE SUPPORT CLERK ID: 65546

Deadline Date: 2021/01/25

Locations:  Kenora, Sault Ste Marie, South Porcupine, Kirkland Lake, North Bay, Sudbury

Posting Date:

2021/01/11

City:

 

Province:

 

Address:

Kenora, Kirkland Lake, North Bay, Sault Ste Marie,

Start Date:

 

Type:

  Temporary up to 12 months

Hours:

 

Wage:

 $24.28 - $28.23 Per Hour*

Number of positions:

  6

Days of work:

 

Occupation:

 

Duties:

 What can I expect to do in this role?

These advertised ODSP Administrative Support Clerk opportunities are for SWAT positions within the Centralized Records Management Unit.

You will:

• provide clerical and administrative support services to the team;

• answer incoming calls and respond to electronic inquiries;

• sort and distribute incoming mail;

• establish and maintain electronic and hard copy filing systems;

• validate, assess and determine the release of social assistance payments;

• make bank deposits, accepting/tracking cheques/money orders for repayments/reimbursements;

• coordinate and maintain team schedules and calendars;

• utilize databases, to gather/enter client information and data for reports and assignments.

Qualifications:

How do I qualify?

Administrative, Clerical and Financial Skills:

• You demonstrate knowledge of administrative office procedures, practices and routine office equipment to provide support in a fully automated environment using online databases to input /access client information.

• You demonstrate knowledge of financial processes and analytical skills to validate, calculate and determine appropriate benefit entitlements.

• You can provide financial payment/reimbursement processing and monitoring services.

• You can use software such as Word, Excel and PowerPoint, and electronic mail to produce reports, forms, letters and payments.

Communication and Interpersonal Skills:

• You have verbal and written communication skills to clearly and concisely respond to in-person and electronic program inquiries from the public.

• You demonstrate interpersonal and listening skills to elicit information and support team members.

• You have interpersonal skills to interact with the public, to collaborate in a team driven environment to ensure that operational requirements are being met.

Judgement and Organizational Skills:

• You are able to organize and coordinate workflow, assess priorities and meet deadlines.

• You have demonstrated experience working in a team environment, proposing solutions and/or making suggestions for optimal use of resources, sharing decision making with co-workers to prioritize tasks and workloads to ensure operational requirements are met.

Customer Service Skills:

• You have proven customer service skills to effectively deal with a high volume of clients by telephone and through electronic communication.

• You are able to understand and apply the regulations, policies and guidelines governing the ODSP in order to respond to enquiries in a timely and accurate manner.

• You are aware of and sensitive to issues facing people with disabilities and those living with fixed or low income.

Misc.:

APPLY ONLINE ONLY: https://www.gojobs.gov.on.ca/Preview.aspx?Language=English&JobID=158788

Closing Date/Apply by:

2021/01/25

How To Apply:

Apply online: https://www.gojobs.gov.on.ca/Preview.aspx?Language=English&JobID=158788