ODSP ADMINISTRATIVE SUPPORT CLERK ID: 65546

Deadline Date: 2021/01/25

Locations:  Kenora, Sault Ste Marie, South Porcupine, Kirkland Lake, North Bay, Sudbury

Organization: Ministry of Children, Community and Social Services
Division: Ontario Disability Support Program (ODSP)
City: Kenora, Kirkland Lake, North Bay, Sault Ste Marie, South Porcupine, Sudbury
Job Term: 6 Temporary up to 12 months, with possible extension
Job Code: 08OAD - Office Administration 08
Posting Date:
2021/01/11
City:
 
Province:
 
Address:
Kenora, Kirkland Lake, North Bay, Sault Ste Marie,
Start Date:
 
Type:
  Temporary up to 12 months
Hours:
 
Wage:
 $24.28 - $28.23 Per Hour*
Number of positions:
  6
Days of work:
 
Occupation:
 
Duties:
 What can I expect to do in this role?
These advertised ODSP Administrative Support Clerk opportunities are for SWAT positions within the Centralized Records Management Unit.
You will:
• provide clerical and administrative support services to the team;
• answer incoming calls and respond to electronic inquiries;
• sort and distribute incoming mail;
• establish and maintain electronic and hard copy filing systems;
• validate, assess and determine the release of social assistance payments;
• make bank deposits, accepting/tracking cheques/money orders for repayments/reimbursements;
• coordinate and maintain team schedules and calendars;
• utilize databases, to gather/enter client information and data for reports and assignments.
Qualifications:
How do I qualify?
Administrative, Clerical and Financial Skills:
• You demonstrate knowledge of administrative office procedures, practices and routine office equipment to provide support in a fully automated environment using online databases to input /access client information.
• You demonstrate knowledge of financial processes and analytical skills to validate, calculate and determine appropriate benefit entitlements.
• You can provide financial payment/reimbursement processing and monitoring services.
• You can use software such as Word, Excel and PowerPoint, and electronic mail to produce reports, forms, letters and payments.
Communication and Interpersonal Skills:
• You have verbal and written communication skills to clearly and concisely respond to in-person and electronic program inquiries from the public.
• You demonstrate interpersonal and listening skills to elicit information and support team members.
• You have interpersonal skills to interact with the public, to collaborate in a team driven environment to ensure that operational requirements are being met.
Judgement and Organizational Skills:
• You are able to organize and coordinate workflow, assess priorities and meet deadlines.
• You have demonstrated experience working in a team environment, proposing solutions and/or making suggestions for optimal use of resources, sharing decision making with co-workers to prioritize tasks and workloads to ensure operational requirements are met.
Customer Service Skills:
• You have proven customer service skills to effectively deal with a high volume of clients by telephone and through electronic communication.
• You are able to understand and apply the regulations, policies and guidelines governing the ODSP in order to respond to enquiries in a timely and accurate manner.
• You are aware of and sensitive to issues facing people with disabilities and those living with fixed or low income.
Misc.:
APPLY ONLINE ONLY: https://www.gojobs.gov.on.ca/Preview.aspx?Language=English&JobID=158788
Closing Date/Apply by:
2021/01/25
How To Apply:
Apply online: https://www.gojobs.gov.on.ca/Preview.aspx?Language=English&JobID=158788 

Employer Contact Information

Contact Name:
Position Title:
ODSP Administrative Support Clerk
Company Name:
Ontario Public Service
Address:
 
City:
 
Province:
 
Postal Code:
 
Phone:
 
E-mail:
 
Web Address:
https://www.gojobs.gov.on.ca/Preview.aspx?Language