Senior Customer Experience Associate, Part-Time ID: 67955

Deadline Date: 2022/02/15

Location:  Marathon

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

Centre Mall, Marathon, ON (22.5 Hours/Week)

Requisition ID: 135449

Posting Date:
2022/01/07
City:
 Marathon
Province:
 Ontario
Address:
 
Start Date:
 
Type:
 Part-Time
Hours:
 
Wage:
 
Number of positions:
 1
Days of work:
 
Occupation:
 Business, Finance and Administration
Duties:
 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 
Qualifications:
 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 
Misc.:
 

What’s in it for you?

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package 
Closing Date/Apply by:
 2022/02/15
How To Apply:
 

For full job posting and to apply, please visit https://jobs.scotiabank.com/

Employer Contact Information

Contact Name:
 Human Resources
Position Title:
 
Company Name:
 Scotiabank
Address:
 
City:
 Marathon
Province:
 Ontario
Postal Code:
 
Phone:
 
E-mail:
 
Web Address:
 https://jobs.scotiabank.com/