Service Technician ID: 66055

Deadline Date: 2021/04/17

Location:  Peterborough

Who we need

Right now we are adding a Service Technician to our Peterborough team. We need someone who enjoys hands-on work, solving mechanical challenges and has the flexibility to work 8:30am to 5pm or 10:30am to 7pm with the flexibility for emergency calls and occasional Saturdays. We are looking for a Service Technician who shares our passion for enriching the lives of the clients we work with. 

Posting Date:
2015/05/17
City:
 Peterborough
Province:
 
Address:
 
Start Date:
 
Type:
 Full-Time
Hours:
 
Wage:
 
Number of positions:
 1
Days of work:
 
Occupation:
 Health, Sales and Service, Trades, Transport, and Equipment, Manufacturing
Duties:
What you will do

Our clients put their trust in Motion to ensure that their mobility devices are safe and functioning correctly. You will travel to provide in-home repair and set-up for mobility devices, from walkers to wheelchairs. On a day-to-day basis, you will:

  • Diagnose and repair. You will repair custom mobility equipment. This may include but is not limited to: 
    • Assessing and troubleshooting issues clients may be having with their device.
    • Repairing manual and power mobility devices.
    • Repairing electrical systems within the mobility device.
    • Program and set-up basic power and mobility equipment.
  • Deliver a Motion customer experience. Our service technicians are the face of our company, delivering outstanding customer experiences every day. Through honest, empathic, respectful and friendly interactions with our customers, you will build trusting relationships. You will ensure that their needs are met and that we meet our objective to make life accessible.
  • Handle service administration. You will ensure that all of our databases (client, rental, inventory, etc.) are up to date and accurate using our Navision software. You follow up with clients to confirm all paperwork such as rental agreements, quotes and client registration is complete and accurate. You will coordinate the pickup and delivery of all rental or custom equipment for our clients as well as any other administrative assigned tasks.
  • Be flexible and mobile. You will travel to different sites including hospitals, schools, long term care and client’s homes all within 1.5 hours of Peterborough
Qualifications:
What you bring
  • Technical Skills. You have previous experience with mechanical or manufacturing diagnostic tools, dispatch scheduling tools and/or knowledge of HME (Home Medical Equipment). Knowledge of elevating, mobility products, Navision or other ERP systems are considered assets. 
    Analytical skills. An avid troubleshooter, you are innovative and efficient in your approach to solving problems.
  • Empathy. To provide our clients with the best Motion customer experience, we need someone who can be empathetic to our client’s needs and circumstances. You can navigate any situation in a friendly, professional and compassionate manner.
  • Willingness to learn. You thrive in an environment where you work with your hands and are able to pick up new skills quickly. Through mentorship and training, we will provide you with all the tools and resources to be successful as our new Service Technician. As you master your role, you can grow your career as a Senior Service Technician, Service Coordinator, or Sales Consultant at Motion.
  • Additional must-have requirements. You can lift up to fifty (50) pounds to move or repair equipment and devices. You have a valid G class driver's license and a clean driving record. You have a clean criminal background check and are bondable.
Misc.:
What you bring
  • Technical Skills. You have previous experience with mechanical or manufacturing diagnostic tools, dispatch scheduling tools and/or knowledge of HME (Home Medical Equipment). Knowledge of elevating, mobility products, Navision or other ERP systems are considered assets. 
    Analytical skills. An avid troubleshooter, you are innovative and efficient in your approach to solving problems.
  • Empathy. To provide our clients with the best Motion customer experience, we need someone who can be empathetic to our client’s needs and circumstances. You can navigate any situation in a friendly, professional and compassionate manner.
  • Willingness to learn. You thrive in an environment where you work with your hands and are able to pick up new skills quickly. Through mentorship and training, we will provide you with all the tools and resources to be successful as our new Service Technician. As you master your role, you can grow your career as a Senior Service Technician, Service Coordinator, or Sales Consultant at Motion.
  • Additional must-have requirements. You can lift up to fifty (50) pounds to move or repair equipment and devices. You have a valid G class driver's license and a clean driving record. You have a clean criminal background check and are bondable.
Closing Date/Apply by:
2021/04/17
How To Apply:
Please apply through employer webiste: http://bit.ly/3vz6uda

Employer Contact Information

Contact Name:
 Sue Grant
Position Title:
 Director, HR
Company Name:
 Motion
Address:
 202 Sparks Ave
City:
 Toronto
Province:
 Ontario
Postal Code:
 M2H 2S4
Phone:
 416-992-0812
E-mail:
 careers@motioncares.ca
Web Address:
 http://www.motioncares.ca