Direct Service Supervisor 'Residential' ID: 65553

Deadline Date: 2021/02/19

Location:  Thunder Bay

The Direct Service Supervisor provides leadership to a team of staff. The Direct Services Supervisor supervises unit staff and is responsible to direct the operation of the unit and oversee the services provided in the community.

Posting Date:
 Thunder Bay
 905 Victoria Avenue East
Start Date:
Number of positions:
Days of work:
 Monday, Tuesday, Wednesday, Thursday, Friday
 Social Science, Education, Government Service and Religion
  • Providing direct supervision to assigned staff including consultation/direction on specific cases.
  • Overseeing agency services provided in the community and ensure they meet the requirements of the Child and Family Services Act and more importantly that service delivery follows our Mamow Obiki-ahwahsoowin values, principles and policies.
  • Playing a leadership role in developing and maintaining working relationships with other Tikinagan units as well as community leaders and other community service providers.
  • This employer promotes equal employment opportunities for all applicants. Persons of First Nations Ancestry will be given preference (OHRC, Part II, Special Employment). We invite applicants to Self-Identify if Indigenous, Metis or Inuit.
  • Interest in helping families and learning new skills.
  • Experience with raising a family or working with children, being a part of community life in small remote communities.
  • Experience/understanding of Aboriginal culture and of the geographic realities and social conditions within northern remote Native communities. For this position, familiarity with the communities being served is essential.
  • Several years of previous frontline child welfare experience, and a proven ability to work effectively with families and children is preferred.
  • Beginning leadership and supervisory skills, and an ability to work effectively with frontline workers who have a variety of educational and experiential backgrounds.
  • Education or training in social services is an asset. Must be willing to take the Child Welfare Professional Training program OR must be an authorized child protection worker.
  • Understanding of the Child and Family Services Act is an asset.
  • Ability to speak Ojicree or Ojibway is a very strong asset.
  • Strong verbal, written, organizational and communication skills are a necessity.
  • Problem solving and decision making skills.
  • Professional integrity and the ability to maintain strict confidentiality is essential.
  • Computer skills and experience with a database system is an asset.
  • A valid driver’s license is an asset.
Closing Date/Apply by:
Open Until Filled
How To Apply:

TO APPLY: Send your job application/resume to the Hiring Committee and include the Competition Number or the name of the position you are applying for:

  • BY MAIL: P.O. Box 627, Sioux Lookout, ON  P8T 1B1 OR
  • BY FAX: (807) 737-4550 OR
  • DROP OFF YOUR APPLICATION AT ANY OF OUR OFFICES (ask the receptionist to fax your application to Human Resources)

Employer Contact Information

Contact Name:
 Chris Zweep
Position Title:
 HR Generalist
Company Name:
 Tikinagan Child & Family Services
 65 King Street
 Thunder Bay
Postal Code:
 P8T 1B8
Web Address: